FMT Repair

We can have your device back to you in no time.

 

iPad and Tablet PC repairs can be picked up from your home or work address.

How it works

  1. By appointment a courier will collect your tablet from your address*  and bring it quickly to Fix My Mobile.
  2. Once we receive your tablet we provide you with a quote (if not already quoted).
  3. We contact you via email / phone / sms to advise you when your repair is completed.
  4. You can pay us by credit card over the phone or direct deposit into our bank account.
  5. Once payment is received we courier your tablet straight back to you.

*Service is available 150 KM around Brisbane metropolitian. The cost for the pickup is $12.50 wich will be added to your repair invoice.

Book the courier

  1. Call Couriers Please on 1300 753 273 to organise an appointment for collection from your address.
  2. Please mention our customer number 3395 1996 and receiver pays (added to invoice).
  3. Couriers please will give you a job number, please write this down for further reference.
  4. For questions about pick up times or changes please contact Couriers Please directly and mention your job number.

Packing instructions

  • Backup your iPad or Tablet before sending it to us (if possible).
  • Print and download our ADDRESS LABEL.
  • Fill in our JOB SHEET and include it with your repair.
  • Remove your SIM card and Memory Card if applicable.
  • Send your tablet pc with a fully charged battery.
  • Please don’t send any accessories (usb cable, sim card, charger etc.) which are not related to the fault.
  • Please do NOT send us or use the original sales packaging/box.
  • We recommend you send your device in protective packaging.

Please address your package to: (courier service only)

Fix My Mobile
Westfield Carindale
Level LG / Kiosk between Optus & Telstra
Carindale  QLD  4152